FAQ
How old do I have to be to rent a car from Exnuel LLC?
You must be at least 21 years old to rent a car with us. Additional age restrictions and fees may apply to drivers under 25.
What documents do I need to rent a car?
To rent a car, you'll need a valid driver's license, a major credit card in your name, and a government-issued ID or passport.
Can I rent a car without a credit card?
No, we require a major credit card for the security deposit and rental payment. Debit cards may be accepted, but additional requirements and holds may apply.
How can I make a reservation?
You can easily make a reservation through our website, mobile app, or by calling our reservations team. We recommend booking in advance to secure your preferred vehicle.
If you have more questions feel free to contact us!
Can I cancel or modify my reservation?
Yes, you can modify or cancel your reservation online or by contacting our customer service team. Please check our cancellation policy for details on any applicable fees.
What types of vehicles do you offer for rent?
We offer a variety of vehicles, including compact cars, SUVs, vans, and luxury cars. You can choose the vehicle that best suits your needs and preferences.
Do you offer one-way rentals?
NO
What is your fuel policy?
We typically provide vehicles with a full tank of fuel, and we expect them to be returned with a full tank. You can also choose to prepay for fuel at the time of rental.